![]() ![]() First, gorging on complimentary food and calculating how much the same meal would cost me on land in my home city of Seattle (sometimes I actually cheer when I determine I’ve reached the break even point on my cruise fare). You’ll likely find me doing one of two things on a cruise. It changed the experience for me, and not in a good way.I have a reputation for being cheap and nerdy and Carnival has a reputation for offering cruises with a wild, party atmosphere. On my last cruise on Royal Caribbean, I had to go to Guest Services to ask for a printed copy of the Cruise Compass (their version of the Fun Times), and they were pretty rude about it, and good luck finding any printed drink menus on their ships. It’s a step in the right direction that other cruise lines need to follow. Because of that, they were missing a big part of the cruise experience and were probably less likely to cruise again.Ĭarnival also has printed drink menus at their bars and in their menu restaurants (although you must request them in the dining room). On my last sailing, I saw many new cruisers missing out on the fun events and activities around the ship because they didn’t know they were supposed to look at the app. It really does change the cruise experience, especially for older cruisers and those who are first-time cruisers. Let’s be clear, Carnival didn’t have to bring back the Fun Times, but I’m glad they did. Or, even if they don’t mind using their phones, they might not be tech-savvy enough to figure it out. They want to be able to unplug or unwind, and a phone is not part of that. On top of that, some cruisers just don’t want to use their phones on vacation. While that information is on the Hub app, getting the same information requires a few clicks and filters ( you can learn more about the Hub app here). On the inside of it, you could see all the hours of the restaurants. The full schedule is available in the Hub app, but it’s not as easy to browse as a paper versionįor example, the front page of the Fun Times had highlights and things not to miss. While the Hub app is very well designed and has one of the better interfaces (compared to other cruise lines), it still can’t completely mimic the experience of the Fun Times. Most of the information in the Fun Times was available in the Carnival Hub app that works on an Android or iPhone. For example, how many restaurants switched to QR codes for menus during COVID, only to go back to paper later because of customer demand? I love technology, but only when it’s used right.īut I’m also a marketer, and an electronic interface can’t always replicate a physical item in every case. I had a car with adaptive cruise control, which automatically controls the speed and braking. I have smart speakers all over my house and control every light from my phone or Alexa. An app or QR code is not the same as a printed versionīefore I get accused of being a technophobe, let me say nothing can be further from the truth. Removing the Fun Times saved on paper and printing costs, time for cabin stewards who didn’t have to deliver it, and time for the person who has to update the Fun Times each day. While they never said it, the other major reason they did it was likely cost savings. ![]() They did provide a simpler, black and white, one-page version of the Fun Times on request, but they hoped people would use their Carnival Hub app to see the daily schedule instead. Then, after the social distancing and masking fell away, not providing the Fun Times was seen as a way to be more “sustainable.” Printing thousands of multi-page flyers and handing them out to guests each night is a lot of wasted paper. During the restart, all paper communications went away in favor of QR codes At that point, all paper communications and tools were discontinued, and instead, they opted for touch-free electronic versions using QR codes. A Fun Times from the Carnival Horizon in 2020 Why did Carnival discontinue the Fun Times?Īt first, Carnival discontinued the Fun Times in an effort to provide a more sanitary experience for guests during the restart process. It was THE way to know what was happening on the ship and when. It provided a comprehensive list of activities for the next day, important reminders about ports of call like onboard time, and the hours of many venues. Guests used to receive the Fun Times outside their cabin in their mailbox each night. The Fun Times is Carnival’s daily schedule of events. Thankfully, Carnival has heard the demand from its guests and will bring back the printed daily fun times in the coming weeks. Others have been more annoying, like the lack of printed menus and daily schedules. ![]() Some have been good, like the electronic muster that saves guests so much time. Since the cruise industry restart after the pandemic shutdown, we’ve seen a lot of changes to the cruise experience. ![]()
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